Can I return or exchange my order?

We know you will love our products just as much as we do. However, if you require a refund, please contact us at within 7 days of receiving your item. 


Please keep in mind, JVERA Australia do not offer exchanges at this stage. 

If you would like to talk about returns of products, please contact us via email, and we will be happy to talk to you about this further. 

What if my order was wrong or damaged?

Please Contact Us as soon as possible and we will assist you.